Food and dairy producers buying their first purpose-built cold store
Case — New +2 °C chilled store for a dairy producer (Netherlands)
Family dairy producer near Rotterdam that signed a supermarket contract requiring 600 additional pallet positions at +2/+4 °C. New 1,100 m² chilled store attached to the existing dairy. Budget band USD $900K–$1.6M.
Before
- Two budget quotes from installers the family already knew, sized on 'rules of thumb' and 40% apart
- No written design basis: product load from the new contract had never been converted into kW of cooling
- Door openings and throughput from the new picking operation not reflected in either quote
- Energy cost not compared at all, despite electricity being the store's largest operating cost
After
- Five compliant proposals; raw spread of about 29% narrowed to roughly 11% after normalisation
- The lowest raw bid had excluded floor heating and condensate drainage — about USD $60K–$90K of scope
- Award went to the second-lowest normalised offer, with a 3-year service agreement inside the base price
- Modelled annual energy roughly 15% below the cheapest raw proposal's design after part-load comparison
Sourcing approach
- Cooling load modelled first with the cooling-load calculator: dimensions, +2 °C target, insulation, ambient and 18 t/day throughput
- Calculator result exported as the RFQ technical annex so every supplier priced the same duty
- Exclusions named up front: electrical infeed, floor heating, racking, commissioning and monitoring
- Five suppliers pre-qualified on comparable dairy and chilled-storage references, not catalogue claims
ColdMatch RFQ timeline
- Week 0–1Cooling load modelled. Room size, temperatures, insulation and 18 t/day throughput converted into a design duty in kW with an optimistic/base/pessimistic range. Cooling-load calculator
- Week 1Capacity cross-check. 600 pallet positions validated against the 1,100 m² footprint and door traffic before tendering. Warehouse capacity planner
- Week 2RFQ issued. One pack to five pre-qualified suppliers: same duty, same exclusions named, same commissioning scope. RFQ builder
- Week 3–5Market period. Clarifications answered once in writing and shared with every bidder, keeping the comparison like-for-like.
- Week 6Normalisation. Exclusions priced onto one scope; energy per year modelled for each design before any price conversation. Bid comparison tool
- Week 7Award. Second-lowest normalised offer selected on 10-year cost and local service coverage.
Calculators behind this project
Produced the design duty in kW/TR that became the RFQ technical annex — the step that made every bid comparable.
Warehouse capacity plannerConfirmed the 600 pallet positions fit the footprint before suppliers were asked to price.
Refrigeration bid comparisonPriced exclusions back onto one scope so the family compared scope, not sales writing.
Refrigeration TCO calculatorPut 10-year energy and service cost into the award decision instead of lump sum alone.
