Legal

RFQ Terms

Version 1.1-draft · Last updated: 22 October 2026

Draft — pending legal review. Version 1.1-draft, prepared 2026-10-22. This draft has not yet been approved by counsel; bracketed items are placeholders to be confirmed.

How an RFQ works. An RFQ submitted via ColdMatch Group asks the ColdMatch team to review your project and contact suitable suppliers on your behalf for responses. It is not an offer or acceptance. Any resulting contract is formed only when you and the supplier sign your own written contract; ColdMatch is not a party to it unless it signs it. These RFQ Terms apply together with the Terms of Service and Buyer Terms.

1. Purpose of an RFQ

The RFQ tools describe a cold-chain project or equipment requirement so that the ColdMatch team can review it and request responses from suppliers. Submitting an RFQ does not oblige any supplier to respond, does not create a contract, and does not oblige you to accept any response.

2. Accurate and lawful information

You warrant that the information in your RFQ (including company identity, location, technical specifications, quantities, budget, timeline and end-use) is accurate, complete and lawful. You must not submit RFQs on behalf of sanctioned parties, for prohibited end-uses, or for fictitious projects.

3. Sharing your RFQ with suppliers

By submitting an RFQ you authorise ColdMatch to share the technical and commercial details needed to prepare a response with suppliers the ColdMatch team selects, and — only with your consent — with independent financing partners. Your personal contact details and the supplier's identity and contact details are exchanged only when ColdMatch approves an introduction that you agree to. Personal data is handled under the Privacy Policy.

4. Responses, prices and lead times

Prices, specifications, certifications, availability, delivery schedules, refrigerant options and warranty terms originate from the supplier and remain indicative until confirmed in a written contract with that supplier. In comparisons they are labelled "Supplier-submitted" unless the label says otherwise; the evidence labels are explained in section 7 of the Terms of Service.

5. Buyer due diligence

Have technical calculations, sizing and refrigerant selections confirmed by qualified engineers engaged for the project.
Confirm supplier identity, certifications, references and after-sales capability.
Confirm import, customs, F-gas and food-safety compliance in your jurisdiction.
Conduct your own commercial, financial and legal due diligence before signing.

6. Right to review, request documentation and reject RFQs

ColdMatch Group may review any RFQ and may request documentation to verify the buyer, the project or the intended end-use. We reserve the right, where appropriate and to the extent permitted by applicable law, to reject, throttle, suspend or terminate any RFQ or account that we reasonably suspect involves fraud, false technical information, fake companies, identity theft, counterfeit equipment, illegal trade, sanctions or export violations, money laundering, terrorist financing, corruption, intellectual property infringement or misuse of the service.

7. No exclusivity and no fee to buyers

Submitting an RFQ does not create an exclusive relationship with any supplier and does not oblige you to buy. Buyers are not charged for the sourcing service. If a deal closes, the selected supplier pays ColdMatch a success fee under a separate written agreement.

8. Acceptance record

When you tick the acceptance box on an RFQ form, ColdMatch records with your request the versions of the Terms of Service, Buyer Terms and Privacy Policy shown to you and the time of submission.

9. Liability

Section 14 of the Terms of Service governs liability for RFQs and responses, including the liabilities that are not limited. See also the Disclaimer and Financing Disclaimer.