Question 1

How do I size a cold room before I have an engineer?

Accepted Answer

Start from the product, not the building. Define the product type, storage or freezing temperature, the peak tonnage you must hold, the daily inbound throughput and how long product stays in the room. From those five numbers you can estimate pallet positions, usable volume and an indicative cooling load. A design engineer later refines insulation, airflow, defrost and layout, but a project that starts from product data avoids the most common mistake: sizing a box first and discovering the load does not fit the room.

Question 2

What is the difference between chilled, frozen and blast freezing rooms?

Accepted Answer

Chilled rooms typically hold product between 0 °C and +4 °C and are sized for holding, not pull-down. Frozen storage usually runs at −18 °C to −25 °C and is also a holding duty. Blast freezing is a process duty: the room or tunnel must remove a defined amount of heat within a defined time (often 8–24 hours), so the refrigeration capacity per m³ can be several times higher than frozen storage. Mixing the two duties in one specification is the fastest way to get quotations that cannot be compared.

Question 3

How much does a cold room or cold store actually cost?

Accepted Answer

There is no single price per m². Cost is driven by temperature, panel thickness, refrigeration system type, redundancy, racking, doors and dock equipment, controls, electrical infrastructure and site conditions. As an order of magnitude, a chilled store is materially cheaper per m³ than a frozen store, and a blast facility is the most expensive per m³ because of installed refrigeration capacity. Use an indicative CAPEX estimate to set an internal budget range, then let suppliers price against a defined scope.

Question 4

Should we expand an existing facility or build new?

Accepted Answer

Compare three things: the marginal cost per new pallet position, the disruption cost to running operations, and the ceiling the existing site imposes on electrical capacity, dock doors and refrigeration plant. Expansion often wins on CAPEX and loses on operational risk and long-term flexibility. Model both before committing.

Question 5

How long does a serious cold storage project take?

Accepted Answer

For a defined mid-size industrial project, expect roughly 2–6 weeks to prepare a procurement-ready scope and shortlist, 4–8 weeks for supplier proposals and technical clarification, and then supplier-dependent manufacturing and installation lead times that commonly run several months. Long-lead items — compressors, packaged plant rooms, specialist doors — usually set the critical path, not civil works.

Question 6

NH₃ (ammonia) or CO₂ — which one should we specify?

Accepted Answer

Ammonia remains highly efficient for large industrial loads and is well supported by industrial contractors, but it is toxic, requires machinery-room design, detection, ventilation and trained operators, and is restricted in some occupied or urban settings. CO₂ (R744) is non-toxic and low-GWP, works very well for low-temperature duty and transcritical systems in moderate climates, and carries high-pressure design requirements and a smaller pool of experienced installers in some regions. The right answer depends on load size, ambient climate, site location, local regulation and available service capability — not on a general ranking.

Question 7

Can we still use R404A or R22?

Accepted Answer

R22 (HCFC) is phased out in most jurisdictions and should not be specified for new plant. R404A has a very high GWP and is being restricted or priced out under F-gas style regulation in many markets, so new projects specifying it risk a short economic life and expensive future retrofits. If you inherit either, plan the replacement path deliberately rather than servicing indefinitely.

Question 8

Do we need glycol or a secondary loop?

Accepted Answer

A secondary loop (glycol, CO₂ pumped) limits the primary refrigerant charge to the plant room, which can be decisive for ammonia in occupied buildings or where regulation caps charge. The trade-off is added pumping energy and an extra heat-exchange step, so efficiency drops slightly. Specify it when safety, charge limits or distribution distance require it, not by default.

Question 9

How much does refrigerant choice change operating cost?

Accepted Answer

System architecture, part-load control and heat recovery usually move energy cost more than the refrigerant label itself. Refrigerant matters most at the extremes: very low evaporating temperatures, high ambient conditions, and regulatory or service-availability constraints. Model electricity at your actual tariff before drawing conclusions from a generic efficiency comparison.

Question 10

What is the practical difference between CAPEX and OPEX in a refrigeration project?

Accepted Answer

CAPEX is the one-time investment: envelope, refrigeration plant, electrical works, controls, racking, doors, installation and commissioning. OPEX is what the facility costs to run: electricity, maintenance and spares, refrigerant top-up, monitoring, compliance testing and labour. Electricity is normally the dominant OPEX line for frozen and blast facilities, and it recurs every year for the 15–25 year life of the plant.

Question 11

Is the cheapest offer usually the most expensive facility?

Accepted Answer

Often, yes. Lower panel thickness, undersized evaporators, basic on/off control and no heat recovery all reduce the quoted price and increase annual energy use. A quotation that is 10–15% cheaper on CAPEX can be more expensive within a few years once energy and maintenance are counted. Compare offers on total cost of ownership over a defined horizon, not on the bid sheet alone.

Question 12

Which measures actually reduce operating cost?

Accepted Answer

In practice: correct insulation for the temperature class, floating head pressure and variable-speed control, efficient defrost strategy, well-managed door protection and dock sealing, LED lighting with occupancy control, and heat recovery where there is a hot-water or under-floor heating demand. Each should be justified with a payback calculation at your own tariff, not accepted as a generic best practice.

Question 13

How should we budget before quotations arrive?

Accepted Answer

Set an internal range, not a number. Use indicative CAPEX and OPEX estimates to establish a lower and upper bound, add a contingency appropriate to the site risk, and separate the refrigeration scope from civil, electrical infrastructure and racking so that supplier offers stay comparable.

Question 14

Is ColdMatch a marketplace that connects me directly to manufacturers?

Accepted Answer

No. ColdMatch Group is not an automatic marketplace. A request is reviewed manually, a project brief is prepared, and only after the project is understood do we search for and approach suitable suppliers. Introductions are made deliberately, one project at a time. The directory and guides exist for research and discovery, not for instant matching.

Question 15

What information do you need before a request can be worked on?

Accepted Answer

Product and application, storage or process temperature, required capacity (tonnes, pallets or m³), daily throughput, site country and location, target timeline, and an indicative budget range. Ambient conditions, power availability and any regulatory framework (GDP, HACCP, ISO 22000) are valuable. Requests with those fields complete move to a supplier search far faster than requests that only describe a room size.

Question 16

What project size do you work with?

Accepted Answer

We focus on commercial and industrial projects from roughly USD $250K upwards. Domestic refrigeration, appliance repair, spare parts and single-unit air-conditioning enquiries fall outside what we handle.

Question 17

What does it cost the buyer?

Accepted Answer

Submitting a request and receiving supplier introductions costs the buyer nothing. ColdMatch does not manufacture or resell equipment. Any producer fee applies only to a closed deal and is set out in the producer's own terms. Neither ColdMatch nor Global B2B Group lends or provides financial advice; qualified projects may be introduced to independent financing partners on request.

Question 18

Why use a sourcing partner instead of contacting refrigeration suppliers ourselves?

Accepted Answer

You can always contact suppliers directly. Buyers use ColdMatch when cross-border supplier discovery would take too long, when quotations arrive with different scopes and terms, or when one team cannot coordinate many supplier threads. We turn the requirement into one structured RFQ, coordinate supplier questions and organize responses so specifications, commercial terms, availability, documents, delivery assumptions and open risks can be compared. This aims to reduce coordination work; it does not guarantee savings, supply or quality.

Question 19

How are suppliers checked before an introduction?

Accepted Answer

The team reviews the documents and profile information a supplier provides, such as certificates, references and technical data, against your brief, and the request goes through a regulatory screening before any introduction. This is not an on-site audit, factory inspection or product test. Offers, prices, stock, delivery windows and certifications must be confirmed for each RFQ; if your project needs an inspection, use an independent inspection or testing body.

Question 20

Who sees my company name and contact details?

Accepted Answer

Your RFQ is treated as confidential. Suppliers receive the project requirements they need to respond; your name and contact details are shared with a supplier only when the ColdMatch team makes an introduction as part of handling your request. Until then, supplier communication runs through our team.

Question 21

Does ColdMatch buy, import or ship the equipment?

Accepted Answer

No. ColdMatch, part of Global B2B Group, coordinates sourcing and procurement introductions. It is not the manufacturer, seller of record, importer of record, customs broker, inspection laboratory or carrier, and it does not take ownership of goods. Purchase contracts, delivery and warranties are agreed between the buyer and the selected supplier.

Question 22

How do I track a request after I submit it?

Accepted Answer

Every submission returns a reference. You can follow the status with that reference, and registered buyers can see their own requests, supplier proposals and project stages privately in the buyer portal.

Question 23

Can AI procurement agents submit a request on my behalf?

Accepted Answer

Yes. A read-only MCP interface exposes cooling-load estimation and RFQ brief preparation so agents can assemble a structured project brief. The resulting brief still enters the same manual review process — an agent can prepare a request, but it cannot bypass human qualification.

Cold Storage Buyer FAQ: Planning, Refrigerants, CAPEX vs OPEX and RFQs

Cold room & cold storage planning