Buyer case study — completed project

Completed cold room project: real costs, timeline and lessons learned

A regional food distributor in Northern Europe replaced an ageing +2 °C chilled store with a two-zone cold room (+2 °C chilled and −22 °C frozen) serving 1,540 pallet positions. The project is complete and operating. Below are the final costs, the week-by-week programme, the two lines that overran, and what the buyer would do differently.

Short answer

The completed 1,240 m² two-zone cold room cost USD 2.41M against a USD 2.25M approved budget — a 7.1% overrun caused almost entirely by ground works and standby power, not by the refrigeration plant. It took 34 weeks from brief to handover: 8 weeks defining the project and issuing one identical RFQ to five suppliers, 4 weeks of bidding and normalisation, 3 weeks of contracting, 17 weeks of build and commissioning, and 2 weeks of performance testing. Raw bids spread 31%; after exclusions were priced in, the true spread was 12%.

Project at a glance

Facility
Two-zone cold room, 1,240 m² gross
Temperatures
+2 °C chilled (860 m²) and −22 °C frozen (380 m²)
Capacity
1,540 pallet positions, mobile racking in the chilled zone
Refrigeration
Central NH₃/glycol plant, N+1 compressors
Approved budget
USD 2.25M
Final cost
USD 2.41M (+7.1%)
Programme
34 weeks, brief to handover (3 weeks late)
Suppliers invited
5 pre-qualified; 4 compliant bids returned

Final cost breakdown, budget vs actual

Budget versus actual cost by line item for a completed cold room project
Cost lineBudgetActualNotes
Refrigeration plant and controlsUSD 705,000USD 698,000Fixed-price package; N+1 compressors, heat recovery included.
Insulated envelope (panels, doors, floors)USD 512,000USD 529,000Two extra fast-action doors added after the racking layout changed.
Racking and internal fit-outUSD 268,000USD 268,000Mobile racking in chilled zone, static pallet racking frozen side.
Civil and ground worksUSD 285,000USD 372,000Overrun — poor sub-base found after breaking ground; see lessons.
Electrical supply and standby powerUSD 196,000USD 254,000Overrun — generator resized to carry the full refrigeration load.
Monitoring, alarms and BMS integrationUSD 94,000USD 91,000Priced as a named option in the RFQ, so it stayed comparable.
Commissioning, testing and trainingUSD 78,000USD 83,000Extra pull-down test after the second door change.
Design, project management and contingencyUSD 112,000USD 115,0005% contingency was drawn down almost entirely.
TotalUSD 2,250,000USD 2,410,000+7.1% against approved budget

Anonymised and generalised for buyer guidance. Costs are indicative planning data for a comparable project — not a quotation, benchmark or guaranteed outcome.

The 34-week timeline, brief to handover

  1. Weeks 1–3

    Design basis fixed before any supplier call

    Throughput, product mix, entry temperatures and pallet targets converted into m², m³ and kW per zone. Nothing was sent out until the duty was written down.

    Cooling load calculator
  2. Weeks 4–5

    Capacity and layout confirmed

    Pallet positions, aisle widths and door count checked against the picking profile; mobile racking chosen for the chilled zone.

    Warehouse capacity planner
  3. Weeks 6–8

    One identical RFQ issued to five suppliers

    Same scope, same exclusion list, same response format and deadline. Monitoring, standby power and validation priced as named options.

    RFQ builder
  4. Weeks 9–12

    Bids returned and normalised

    Raw spread 31%. After pricing exclusions back in, the real spread was 12% and two bids changed rank.

    Refrigeration bid comparison
  5. Weeks 13–15

    Award and contracting

    Technical compliance confirmed first; award on 10-year cost, not headline CAPEX. Performance guarantees written into the contract.

  6. Weeks 16–20

    Ground works

    Sub-base failed on excavation; 3 weeks and USD 87K added. This is the single line that broke the budget.

  7. Weeks 21–30

    Envelope, plant install and power

    Panels, doors and floors, then plant, pipework and the resized standby generator.

  8. Weeks 31–32

    Commissioning and pull-down testing

    Both zones pulled down to setpoint and held under load; alarm escalation tested end to end.

  9. Weeks 33–34

    Performance test and handover

    Guaranteed duty and energy figures verified against contract; O&M documentation and training completed.

Eight lessons learned

  • Do a soil survey before the budget is approved, not after the contract is signed. One survey (about USD 6K) would have avoided a USD 87K variation and 3 lost weeks.
  • Size standby power for the full refrigeration load from day one. A generator specified for lighting and IT is the most common late cost in cold room projects.
  • Freeze the racking layout before ordering doors. Two late fast-action doors cost more than the whole monitoring package.
  • Price exclusions, not just equipment. The cheapest raw bid was the third cheapest once exclusions were normalised.
  • Name every option in the RFQ — monitoring, validation, training, spares. Options that are not named come back as variations.
  • Write pull-down and hold tests into the contract as acceptance criteria. It gave the buyer leverage at handover with no argument.
  • Judge suppliers on service coverage and spares, not only price. Response time was scored and it decided a close call.
  • Keep 5–8% contingency and expect to use it. This project drew down 97% of its contingency on two civil and electrical lines.

Completed cold room project — FAQs

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